Registering on the Transcendstore website is a simple process. Follow these steps to create your account:

• Visit the Website: Open your web browser and go to www.transcendstore.com
• Click on 'Sign Up': On the homepage, locate the ‘Profile’ icon at the top right corner of the page, and Click on the 'Sign Up/Sign In' button. Click on the ‘Sign Up’ button from the left side banner or click here to 'Register'
• Provide Your Information: Fill out the registration form with your details. You will need to enter your First Name, Last Name, Email Id, Mobile Number, and Password (Min 6 characters, one capital letter, numeric and special characters), and Confirm the Password. 
• Click on Terms and Conditions if you wish to read.
• Verify Your Email: After submitting the form, an OTP verification email will be sent to the email address you provided. Check your inbox for emails with OTP. Enter the OTP received, and you successfully registered yourself!
• Log In: Once your email is verified, you can log in to your newly created account using your email and password.

Logging in to the Transcendstore website is a simple process. Follow these steps to access your account:

• Visit the Website: Open your web browser and go to www.transcendstore.com
• Click on 'Sign Up': On the homepage, click the ‘Profile’ icon near the top right corner and then the 'Sign Up/Sign In' button. You will be redirected to the Sign In page.
• Enter Your Credentials: Fill in your email address and password.
• Click 'Sign In': Complete the reCAPTCHA and click the 'Sign In' button.

If you have forgotten your password for the Transcendstore website, do not worry – you can easily reset it using the following steps:

• Visit the Website: Open your web browser and go to www.transcendstore.com
• Click on 'Sign Up': Look for the 'Sign Up' button on the homepage, locate the ‘Profile’ icon at the top right corner of the page, and Click on the 'Sign Up/Sign In' button. You will be redirected to the ‘Sign In’ page https://www.transcendstore.com/login.php
• Forgot Password: Below the login fields, you will typically find a link labelled "Forgot Password?". Click on this link Forgot Password?
• Enter Your Email: You will be prompted to enter the email address associated with your account. Input the email address and proceed by clicking on the ‘Submit’ button.
• Reset Email: An email will be sent to the provided email address with ‘OTP’ to reset your password. Check your inbox and spam folder if needed.
• Enter OTP: In the email, you will find OTP to initiate the reset of your password. Enter the OTP in the required field on the website and Click on the ‘Submit’ button, you can set a new password then.
• Set a New Password: Follow the instructions on the reset password page to set a new password for your account. Choose a strong and secure password.
• Log In: After successfully resetting your password, you will be redirected to the login page, enter your email address, and the newly created password. Click 'Sign Up' to access your account.

Creating a strong password is essential to protect your online accounts and personal information. Follow these security tips to ensure your password is robust:

• Length Matters: Create a password that is at least 12 characters long. Longer passwords are more secure.
• Use a Mix of Characters: Include a combination of uppercase letters, lowercase letters, numbers, and special characters (e.g., @, #, $, %). This diversity makes your password harder to guess.
• Avoid Dictionary Words: Do not use common words found in dictionaries or easily guessable information like your name, birthdate, or "password."
• Avoid Sequences and Patterns: Stay away from sequential or repetitive characters (e.g., "123456" or "abcdabcd").
• Randomness Is Key: Create a password that seems random and does not follow a predictable pattern.
• Avoid Personal Information: Refrain from using information like your username, email address, or company name in your password.
• No Identifiable Information: Avoid using easily accessible information like phone numbers, license plate numbers, or addresses.
• Unique for Each Account: Do not reuse passwords across multiple accounts. Each account should have its unique password.
• Passphrases: Consider using a passphrase – a sequence of random words or a sentence – that is easy for you to remember but difficult for others to guess.
• Update Regularly: Change your passwords periodically, ideally every few months, to maintain security.
• Multi-Factor Authentication (MFA): Whenever possible, enable multi-factor authentication, which adds an extra layer of security beyond your password.
• Password Manager: Use a reputable password manager to generate, store, and manage your passwords securely.
• Beware of Phishing: Be cautious of unsolicited emails or messages asking for your password. Legitimate organizations do not request passwords via email.
• Secure Your Devices: Ensure the devices you use to log in are also secure with strong passwords or biometric authentication.

By following these security tips, you can significantly enhance the strength of your passwords and protect your sensitive information from unauthorized access.

You can view your User Details by following these steps:

• Login: Start by logging in to your account on our website.
• Access Profile: After logging in, navigate to your user profile. The profile icon is located at the top right side of the page.
• Account & Security: Within your profile, locate and select the "Account & Security" option. This is where you will find details related to your Account and Login information.

To update your password, follow these steps:

• Go to Account & Security by clicking on the profile icon.
• Choose the option for "Change password."
• Enter your "Current Password."
• Set your desired "New Password."
• Confirm the new password by entering it again in the "Confirm Password" field.
• Click on the "Save" button.
• A prompt will appear asking, "Do you wish to save these changes?" Choose either "Yes" or "No."
• If you select "Yes," your password changes will be saved successfully.

You will be redirected to the login page, where you can use your updated password to log in.

To access your Order Details and Order History, please follow these steps:

• Click on the profile icon in the top-right corner of the page.
• Select "Your Orders" from the dropdown menu.

By following these steps, you will be able to view all your order summaries under the "Your Orders" section. This will provide you with the information you need about your past and current orders.

To update your mobile number on the website, please follow these steps:

• Login to the Website: Start by logging into the website using your registered "Email ID" and "Password." https://transcendstore.com/login
• Access User Profile: Once logged in, click on the profile icon, typically represented as a user avatar or your profile picture.
• Navigate to "Account & Security": From the profile options, choose "Account & Security." This is where you can manage your account's security and personal information.
• View User Details: Within the "Account and Security" section, you will find your user details displayed, including "First Name," "Last Name," "Email ID," and your current "Mobile Number."
• Edit Mobile Number: To update your mobile number, click on the "Edit" button next to your details. This action will allow you to make changes to your "Mobile Number," "First Name," and "Last Name."
• Save Changes: After editing the necessary details, click on the "Save" button. A prompt will appear, asking if you want to save these changes.
• Confirm and Save: If you want to proceed with the changes, confirm by selecting "Yes" or a similar option. After confirming, a message will appear on the screen indicating that your changes have been saved successfully.
• Confirmation Message: You will receive a message stating "Changes saved successfully." Click on the "OK" button to acknowledge the message and continue.

By following these steps, you can update your mobile number on the website and ensure that your account information remains accurate and up to date.

We understand that you have expressed a desire to delete your account with Transcend, and we are here to assist you with that process. Please follow the steps below to successfully delete your account:

• Visit the Website: Open your preferred web browser and navigate to Transcend website by entering the following URL: https://www.transcendstore.com.
• Sign In: Log in to your Transcend account using the "Email ID" and "Password" associated with your account. If you are not already logged in, please do so.
• Access Your Profile Menu: After logging in, click on your profile icon, usually located in the upper right corner of the page. This will open a dropdown menu with various options.
• Navigate to Account & Security: From the dropdown menu, select the "Account & Security" option. This is where you can manage your account settings.
• Click on the Three Vertical Dots: In the "Account & Security" section, you will see three vertical dots (•••). Click on these dots.
• Select "Delete Account": From the menu that appears, choose the "Delete Account" option. This will initiate the account deletion process.
• Verify Your Identity: To ensure the security of your account, you will be prompted to re-enter your account password. This step is essential to confirm your identity.
• Confirm Deletion: After entering your password, you will be asked to confirm your decision. Please select "Yes" to confirm that you want to proceed with deleting your account.

Please note that once your account is deleted, all your purchases and associated data will be permanently lost.

If you purchase both the Hindi and English language packs, we are delighted to inform you that you can indeed use these languages on separate devices. Specifically, you can access your Hindi language pack on your primary device, while enjoying the English language pack on your secondary device. This will allow you to tailor your experience to your language preferences seamlessly.

You can access your language pack on 2 devices simultaneously. 

This includes both Mobile and Desktop apps. 

If you reach the limit, you may need to log out of one device before accessing it on another device.

The Transcend app is accessible on laptops and desktops.

Use this link to download the Desktop App Transcend Store.

Verify that your email address is active and correctly entered and check your spam/junk folders. If the issue persists, try again later, or contact support.

The Transcend app is available for both iOS and Android platforms, and you can install it from the Play Store and App Store or by directly clicking on the respective store links shared by email.

• Go to the Transcend Store website https://www.transcendstore.com/.
• Click on the download "Desktop App" button present on the top right corner.
• Click on it, and the desktop app file will start downloading automatically. Wait until it is finished.
• Open the downloaded file. This will start the installation of the Desktop App on your device.
• Once installed, the Transcend Desktop App will be ready to use on your device. You will find it on your taskbar.
• Please Login to the App with your registered email address and password else Register and then Login to the Desktop App.

• Go to the Transcend Store website https://www.transcendstore.com/.
• Click on the "Desktop App" download button at the top right corner. (Link to be inserted)
• The desktop app file will start downloading automatically. Wait for the download to complete.
• Open the downloaded DMG file, then drag the Transcend icon to the "Applications" folder.
• Open the Mac Search Box, search for the Transcend app, and click on the icon to launch it.
• Log in to the app using your registered email address and password. If you do not have an account, you will need to register first and then log in.

• Please close the screen recorder apps.
• Open Task Manager (Ctrl + Shift + Esc), find and end any recording apps running.
• Return to the Transcend app and click the "Restart” button.

• Go to the Website: Visit www.transcendstore.com.
• Scroll down to find the ‘APP DOWNLOAD’ section.
• Click on ‘Download.’
• Choose the correct processor type for your Desktop or MacBook
• Click on the ‘Download’ button.

• Click on the Windows Start button.
• Select Settings (the gear icon).
• In the Settings menu, click on System.
• Scroll down and click on About.
• On the About screen, you will see details about your processor, memory (RAM), and other system information, including the Windows version.

• Click on the Apple menu in the top-left corner of your screen.
• Select "About This Mac".
• In the Overview tab, look for the line that says either "Chip" or "Processor".

• Search: Type "Transcend" in the search box and click on the Transcend app to open.
• Pin to Taskbar: For easy access, pin the Transcend app to your taskbar.

Notifications are the alerts that keep you informed about the latest updates on our platform. Whether it is a language pack purchase, an exciting eBook addition, or important platform updates, we will send you notifications to keep you informed.

You will receive alerts about the Scheduled Maintenance, Language pack purchase, the new addition of an eBook/Audio Book to the language pack, and some other important platform updates.

All notifications can be found on the Notification screen.

To access them, click the bell icon at the top right corner of the Home / eBook/ Audio/More screen.

This way, you can see all notifications even if you have turned off mobile notifications for the Transcend app.

You can delete notifications in two ways:

• Delete All Notifications: Tap the "Delete" button at the top right corner of the notifications screen to remove all notifications.
• Delete Individual Notifications: Swipe left on the notification you want to delete, then tap the delete button.

If you have turned off mobile notifications for the Transcend app, you will not receive maintenance updates on your device. However, you can still view these updates in the Notifications screen by tapping the bell icon at the top right corner of the Home / eBook/ Audio/More screen.

Gita Blogs will be published after every 15 days on www.transcendstore.com

A Web App runs on a browser, while a Desktop App is installed on your computer or laptop, like a mobile app.
The Web App typically requires users to log in on every visit. In contrast, the Desktop App allows you to log in once and start reading immediately on every new visit by simply clicking the Transcend app icon—no need to log in again.

While both versions support essential reading features, the Desktop App offers additional functionalities such as selecting text, adding highlights, copying/pasting in app, creating notes, and adding flashcards, which are not available in the Web App.

For features like text selection and advanced notetaking, the Desktop App has been introduced.

Here are the steps to purchase the language pack for "Myself" in a standard format:

• Visit the Website: Open your web browser and go to the website http://www.transcendstore.com.
• Login: Log in to your account using your registered "Email ID" and "Password."
• Select "eBooks and Audio Books": From the website's menu, choose "eBooks and Audio Books."
• Add to Cart: Browse and select one or multiple language packs of your choice by clicking on the "Add to cart" button for each item.
• Review Cart: Review your selected items and proceed to checkout, click on "Cart" from the website's menu.
• Checkout: In the checkout page, select the "eBooks and Audio Books" option. Here, you will find the order summary displaying "Subtotal" and "Total cost" details. Click on the "Checkout" button to proceed.
• Provide Personal Details: You will be prompted to enter your personal details, including your "Name," "Email ID," and "Mobile number." Review the "Order summary."
• Place Order: After verifying your personal information and order summary, click on the "Place order" button.
• Payment Portal: You will be redirected to the Payment portal of HDFC bank, where you will find billing information, the total "Amount," and your "Order number."
• Select Payment Method: Choose a payment method from the available options, which may include Wallet, HDFC Credit and Debit Card, Other bank Credit and Debit card, UPI, EMI, or Net banking.
• Complete Payment: Follow the prompts to complete the payment process based on your chosen payment method.
• Successful Payment Confirmation: After successful completion of the payment process, you will receive a message on the screen that says, "Thank you! Your purchase of the language pack is complete. Begin your reading and listening journey through the Transcend App." It will also display your "Order number."
• Access Purchased Content: You can now access the "eBooks and Audiobooks" of the purchased language pack on the Transcend mobile application.

By following these steps, you can successfully purchase the language pack for "Myself" through the Transcendstore website and enjoy your selected content on the Transcend App.

To Purchase a Gift, Transcend language pack for someone, please follow the steps outlined below:

• Open the Transcend Website: Launch any web browser and visit the official Transcend website at Transcend Store: ISKCON, BBT Audiobooks & eBooks
• Navigate to eBooks & Audio Books: From the website's menu, select the "eBooks & Audio Books" section.
• Select "Gift Transcend": Within the "eBooks & Audio Books" section, find and click on the "Gift Transcend" option. This is the section where you can purchase gift language packs.
• Add Gift Pack to Cart: Browse through the available gift language packs and choose the one you would like to gift. Click the "Add to Cart" button to include the selected gift packs in your shopping cart.
• Checkout and Details: Proceed to the checkout page. Here, you will need to enter the recipient's details, including their Recipient “Name," "Mobile Number," and "Email ID."
• Place Order and Payment: Click on the "Place Order" button. This will initiate the payment process. You will be redirected to the HDFC payment gateway for payment processing.
• Select Payment Method: On the HDFC payment gateway, select your preferred payment method from the available options. Complete the payment as per your choice.
• Successful Payment: Upon successful payment, the recipient will receive an email notification containing their login credentials, including a "User ID" and "Temporary Password."
• Recipient Access: The recipient should download the "Mobile Application" provided by Transcend to access the gifted language pack. They can also access the content using the "Web Application."
• Notification for Sender: As the sender, you will receive an email notification stating that the recipient has started using the gifted language pack. This notification confirms that the gift has been successfully delivered and utilized.

By following these steps, you can successfully purchase and gift a Transcend language pack to someone, providing them with access to valuable content for their reading and listening pleasure.

To make a "Bulk Purchase" of language packs, kindly follow these step-by-step instructions:

• Access the Transcend Website: Open a web browser and go to the official Transcend website: https://www.transcendstore.com/index.php
• Login to Your Account: Use your registered "Email ID" and "Password" to log in to the website.
• Navigate to eBooks & Audio Books: From the menu, choose the "eBooks & Audio Books" section.
• Select "Bulk Purchase": Within the "eBooks & Audio Books" section, locate and click on the "Bulk Purchase" option.
• Download Excel Template: Click the "Download Template" button. This action will download an Excel file template that you need to complete with relevant information.
• Fill in Excel Template: Open the downloaded Excel file and provide the required details such as "Name," "Email ID," "Mobile Number," and "Language Pack Required" for each user. This template allows you to make a bulk purchase for a minimum of "2 users" and a maximum of "100 users."
• Discount: You will be able to avail flat 10% discount only on minimum 8 or more than 8 user records.
• Save Excel File: After completing the Excel file, save it to your device. Enter the email address correctly. Once the order is created, it cannot be changed or modified.
• Upload Excel Template: Return to the website's "Bulk Purchase" section and click the "Upload Template" button. Upload the Excel file you have filled out.
• Review Uploaded Data: The uploaded data will appear on the bulk purchase screen with details such as "Sr. No," "First Name," "Last Name," "Email," "Mobile Number," "Language Pack," and "Pack Price." You can delete the template or reupload it if needed.
• Proceed with Bulk Purchase: Click the "Proceed" button to initiate the processing of the bulk purchase data.
• Order Details Page: Once the data is processed, you will be redirected to the "Order Details" page.
• Review Order Summary: Verify the "Order Summary" on this page. If everything is correct, click the "Checkout" button to proceed to payment.
• Payment Options: On the payment page, you will find both "Online" and "Offline" payment options.
• Offline Payment: If you choose the "Offline" payment option, you can select methods like "Cheque," "Demand Draft," "NEFT," or "RTGS." Provide the required details, complete the reCAPTCHA, and click "Submit" to process the order.
• Online Payment: For online payment, you can select options like "Wallet," "HDFC Credit and Debit Card," "Other Bank Credit and Debit Card," “EMI”, "UPI," and "Net Banking." Choose your preferred payment method and complete the transaction.
• Confirmation Message: Once the payment is successfully made, you will receive a confirmation message on the screen. This message will include an Order ID and confirm the successful purchase of the bulk language packs.
• E-mail Confirmation: The recipient will receive an email containing their temporary login credentials. These credentials are provided to grant them initial access to the platform.

By following these steps, you will be able to make a bulk purchase of language packs on the Transcendstore website, facilitating access to educational and engaging content for a group of users.

We at transcend offer exclusive collection of over 8000 hours of audio recordings, 600+ free eBooks, with ease of listening and reading in your own choice of language (11 languages). You need to purchase the choice of language pack offering audiobooks and avail free eBooks of that purchased language pack.

We provide sample audio files for each audiobook in every language pack available on our website. To access them, simply click on the 'eBook and Audiobook' option and then select the 'Details' button for your preferred language pack. From there, you can choose the book name, which will take you to play the audio sample.

Upon successfully purchasing the Language pack, you have the option to access the eBook and audiobook content either by utilizing our Transcend Mobile app or through the Transcend Desktop app.

Transcend Mobile/Desktop app brings the entire divine library to you with just a tap on your screen.

World’s first app with over 8000 hours of audio recordings which comes with 600+ free eBooks, with ease of listening and reading in your own choice of language (11 languages), accessible on multiple devices.

We offer One time purchase and Lifelong use on two devices.

Key Features:

• Highlight Text: Users can highlight any text within an eBook.
• Copy Text: Selected text can be copied within the app to add notes or share quotes.
• Add Flashcards: Flashcards can be created to test your knowledge.
• Share: Selected text can be shared as a quote via social media apps.
• Add Notes: Users can add personal notes within the eBook.
• Font Size: The font size within eBooks can be adjusted for comfortable reading.
• Theme Selection: The background theme of the eBook can be changed.
• Alignment: Users can choose their preferred alignment for eBook text.
• Playback Speed: Audiobook playback speed can be adjusted.
• Sleep Timer: A sleep timer can be set for Audiobooks.
• Bookmarking: Users can bookmark their position in an Audiobook & E-Book.

Gift yourself and your loved ones this timeless collection of spiritual literature. Explore our eBooks and Audiobooks section today at https://www.transcendstore.com/ebooks.

For corporate and festive gifting, make it easy with our bulk purchase option. Gift multiple language packs to a minimum of 2 and a maximum of 100 recipients and enjoy a flat 10% discount on 8 or more bulk orders. Visit https://www.transcendstore.com/bulk-upload/ to get started.

Additionally, check out our exclusive collection of physical books and curated collections on our Transcendstore website. We'll deliver them right to your doorstep.

• Books: https://www.transcendstore.com/books
• Curated Collection: https://www.transcendstore.com/curated

You can explore the feature of app by downloading from the relevant options-

• Play store: https://play.google.com/store/apps/details?id=com.bbt.transcend
• App store: https://apps.apple.com/in/app/transcend/id6448913630
• Desktop app  Transcend Store

The Prices of Language packs in US dollars are as mentioned below:

• Login to Your Account: Start by logging into your account using your registered "Email ID" and "Password."
• Access eBooks and Audio Books: After logging in, select the "eBooks" and "Audio Books" option from the website's main menu.
• View Language Pack Details: Under the respective language pack, click on the "Details" button. This action will direct you to a list of "eBooks" and "Audio Books" associated with that particular language pack.
• Explore the Content: On the "eBooks and Audio Books" details page, you will be able to explore the contents of the language pack. You'll find a comprehensive list of available eBooks and Audio Books.
• Check eBook and Audio Book Totals: As you browse through the list, you can see the total number of "eBooks" available, along with the total number of book pages. Similarly, you will also find the total number of "Audio Books" included in the language pack, along with the total hours of audio content available.
• Search Box: On the right-hand side, you will be able to view the “Search Box” in which you can check which eBooks and audio books are available by typing their names to find out.

We have made the website very transparent. All features of the Transcend app have been listed and demo videos showing the features. Kindly refer to the demo videos link below:

All the launch videos regarding the launch of Transcendstore website and Application are in the below link:-

Kindy refer to News interviews and press release regarding the Transcend app.

Certainly! Here's a concise set of steps to listen to a sample of books on transcendstore.com:

Visit https://www.transcendstore.com/home

Click on "eBooks & Audio books."

Choose your preferred language and click on "Details."

Click on the book name, and the sample audio will start playing.

Yes, you can login to two different devices with the same credentials and read the same eBook (e.g., Bhagavad Gita) same chapters simultaneously.

When both the user navigates out of the eBook, the location of the user who closed the eBook last will be saved.

Yes, you can login to two different devices with the same credentials and read the same eBook (e.g., Bhagavad Gita) different chapters simultaneously.

When both the user navigates out of the eBook, the location of the user who closed the eBook last will be saved.

Yes, you can login to two different devices with the same credentials and read two different books simultaneously.

When both the user navigates out of the eBook, the location of the user who closed the eBook last will be saved.

Yes, you can login to two different devices with the same credentials and listen the same audio book (e.g., Bhagavad Gita) same chapters simultaneously.

When both the user navigates out of the audio, the position of the user who paused the audio and closed the audio book last will be saved.

Yes, you can login to two different devices with the same credentials and listen the same audio book (e.g., Bhagavad Gita) different chapters simultaneously.

When both the user navigates out of the audio, the position of the user who paused the audio and closed the audio book last will be saved.

Yes, you can login to two different devices with same credentials and listen for e.g., Bhagavad Gita in one device and Srimad Bhagavatham Canto 1 in second device.

Yes, you can login to two different devices with same credentials and listen Bhagavad Gita audio book in one device and read Bhagavad Gita eBook in second device simultaneously.

Yes, you can login to two different devices with same credentials and listen to Bhagavad Gita in one device and read Srimad Bhagavatham Canto 1 in the second device simultaneously.

The eBooks and Audio Books cannot be downloaded.

Due to licensing and copyright restrictions, you can enjoy listening to the Audio Books and read eBooks using the stable internet connection.

Rest assured, your notes and highlights will be synchronized across all your devices for a seamless experience.

Currently, the app does not support exporting notes or highlights outside the app.

When you login into the Transcend App you will find one free eBook available which is Hare Krishna Book Of Vegetarian Cooking and you can also explore our offerings through freesample eBooks and Audiobooks.

Our Audiobooks are narrated by devotees who are professional voice-over artists and have undergone a thorough proof-hearing process by the Transcend Team, with no AI involvement.

To resolve audio playback issues, please disable battery optimization for the Transcend app on your device. Follow the specific steps provided for Android devices. Additionally, try basic solutions such as restarting the app and checking your network connectivity.

The "Navigate to" feature gives you quick access to chapters, sub-chapters, and Shlokas from the content page of your eBooks, without the need to scroll through the entire eBook.

• Find Your eBook: Look for the eBook you want on the home screen, in the library, or through the search results.
• Tap "Navigate To": Open the "Contents" page by tapping the "Navigate To" button on your chosen eBook.
• Select a Section: Tap on the chapter, sub-chapter, or Shloka you want to read.

After tapping, you will be taken directly to that specific section in your eBook reader.

• The search icon is always visible at the top right of every screen within the Transcend app, whether you’re on the Home screen, in the eBook Library, in the Audiobook section, or in the "More" section.
• Tap on the search icon and type your search term in the search bar.
• Make sure to type your search term in the same language as your app's current language setting.
• The search results will show matching eBook content under the Text category.

If there are more results, tap Load More to see more matches.

• Yes, you can. Find your eBook on the Home screen, in your library, or through search results.
• Tap "Navigate To" to open the Contents page.

From there, you can select Chapters, sub-chapters, or Shlokas to directly jump to that section in the eBook reader.

Transcend AI is present in the eBook Library section of the Transcend app.

The Transcend AI can:

• Provide quick insights and answers to your questions related to the eBooks. It is specifically designed to answer based on Srila Prabhupada’s books available on the Transcend App
• For example: Who is the Supreme Personality of Godhead?

Transcend AI is available 24/7, so you can get help anytime. Just tap the Transcend AI icon in the eBook Library.

Yes, the Transcend AI is designed to guide you through complex spiritual texts and concepts, offering explanations and insights to enhance your understanding.

• Access: Tap on the Transcend AI symbol on the eBook library.
• Interaction: Type your question and tap the submit button.
• Response: The Transcend AI will respond in the chat window. You can ask more questions or end the chat at any time.

If the Transcend AI does not give the answer you are looking for, you can try rephrasing your question or asking it in a different way.

No, there is no limit. You can ask as many questions as you need to enhance your reading experience.

• You can view up to 5 of your most recent conversations with the Transcend AI by tapping on the history symbol found on the right side of the chat window.
• Tap on any previous conversation to view the responses given by the Transcend AI.

Transcend AI may not always be accurate. Machine learning is still in progress. Please verify the information provided.

To purchase a physical book from the Transcendstore website, please follow these steps:

• Access the Website: Open your web browser and visit the official Transcendstore website using the URL: https://www.transcendstore.com/index.php
• Sign In: Sign in to your account using your registered login credentials.
• Home Page: Once you're logged in, you will be directed to the home page of the website.
• Navigate to Books: From the menu bar, click on the "Book" option to access the selection of available books.
• Browse Books: Browse through the displayed books and find the one you wish to purchase. Click on the image of the book to proceed to its dedicated page.
• Check Pin Code Serviceability: On the book page, you will find a field to enter your "Pin code." Enter your pin code and click the "Check" button to determine if the delivery service is available for your location.
• Adjust Quantity: You can adjust the quantity of the book you wish to purchase by clicking on the "+" or "-" buttons.
• Get It Now: Click the "Get It Now" button to add the selected book to your cart. You will be redirected to the cart page.
• Proceed to Checkout: On the cart page, click on the "Checkout" button to proceed.
• Address Selection: On the checkout page, you will need to select the address where you want the physical book to be delivered.
• Place Order: After selecting the delivery address, click on the "Place Order" button. This will redirect you to the HDFC payment page for completing the transaction.
• Make Payment: On the HDFC payment page, complete the payment using your preferred payment method.
• Payment Status: Once the payment is successfully processed, you will see a payment status message confirming the completion of the transaction.

By following these steps, you can successfully purchase a physical book from the Transcendstore website and have it delivered to your specified address.

To purchase a physical book from the Transcendstore website, kindly follow these steps:

• Access the Website: Open your preferred web browser and visit the official Transcendstore website using the URL: https://www.transcendstore.com/index.php
• Log In: Sign in into your account using your registered login credentials.
• Home Page: After successful login, you will be directed to the website's home page.
• Navigate to Books: Click on the "Book" option in the menu bar to access the selection of available books. This action will take you to the book page.
• Add to Cart: On the book page, locate the book you wish to purchase and click the "Add to Cart" button. A confirmation message will be displayed indicating that the selected book has been added to your cart.
• View Cart: To proceed, click the "Cart" icon in the menu bar. This will direct you to the cart page.
• Proceed to Checkout: On the cart page, click the "Checkout" button to proceed with the purchase process.
• Select Delivery Address: During checkout, an address type page will be displayed. Here, select the address where you want the physical book to be delivered.
• Place Order: After choosing the delivery address, click the "Place Order" button. This will lead you to the HDFC payment page for payment processing.
• Complete Payment: On the HDFC payment page, follow the prompts to complete the payment using your preferred payment method.
• Payment Status: After successful payment, a payment status message will be shown, confirming the successful completion of your purchase.

By adhering to these steps, you can seamlessly purchase a physical book from the Transcendstore website and expect timely delivery to the address you have selected.

To purchase a Curated collection of books from the Transcendstore website, please follow these steps:

• Access the Website: Open your web browser and go to the official Transcendstore website using this URL: https://www.transcendstore.com/index.php
• Log In: Sign in to your account using your registered login credentials.
• Home Page: Once logged in, the website's home page will be displayed.
• Navigate to Curated Collection: From the menu bar, click on the "Curated Collection" option. This will take you to the Curated Collection Book page.
• Check Pin Code Serviceability: On the Curated Collection page, you will find a field where you can enter your "Pin code." Enter your pin code and click the "Check" button to verify if the delivery service is available for your location.
• Adjust Quantity: Use the "+" or "-" buttons to increase or decrease the quantity of the Curated Collection.
• Quick View: Click on "Quick view" to see all the books included in the selected Curated Collection.
• Add to Cart or Get It Now: To purchase the Curated Collection, click the "Get It Now" button. This action will take you to the cart page. Or click the "Add to Cart" button. A confirmation message will appear, indicating that the book has been added to your cart. To proceed, click the "Cart" icon in the menu bar. This will take you to the cart page.
• Proceed to Checkout: On the cart page, click the "Checkout" button to proceed with the purchase.
• Select Delivery Address: During checkout, you will need to select the delivery address where you want the physical book to be sent.
• Place Order: After selecting the delivery address, click the "Place Order" button. This will redirect you to the HDFC payment page.
• Complete Payment: On the HDFC payment page, follow the instructions to complete the payment using your preferred payment method.
• Payment Status: After successfully completing the payment, a payment status message will be displayed, confirming the successful purchase of the Curated Collection.

By following these steps, you can successfully purchase a Curated Collection of books from the Transcendstore website and have them delivered to your specified address.

We would like to inform you about the current language availability of our Curated Collection on the Transcendstore website.

Currently, the Curated Collection is exclusively offered in the English language. Our commitment to providing the best shopping experience to our customers drives us to continuously assess opportunities for enhancing our offerings.

Rest assured, we are diligently working on expanding the language options for the Curated Collection to make it more accessible to a broader audience. When new languages are incorporated, we will update our website and other communication channels to keep you informed.

In the meantime, we encourage you to explore the Curated Collection in English, as it showcases a handpicked selection of products and content that we believe you will find valuable.

If you have any specific language preference or if there are other features or improvements you would like to see on our website, please do not hesitate to share your feedback with us. Your input is invaluable to our continuous improvement efforts.

• Access the Website: Open your preferred web browser and visit the official Transcendstore website using the URL: https://www.transcendstore.com/index.php
• Log In: Sign in to your account using your registered login credentials.
• Home Page: After successful login, you will be directed to the website's home page.
• Navigate to Books: Click on the "Book" option in the menu bar to access the selection of available books. This action will take you to the book page.
• Search option: On the top right-hand side, you will be able to view the "Search box" option.
• Search box: Type the first 3 letters of the book name for which you are trying to search the book. You will be able to view all the book names as per the 3 letters typed in the search box.
• Curated Collection: In the curated collection, you need to type the book name in the search box, and then it will show you the result. Once you click on the required book name, the "Search Result" window will open. Click on the "Curated collection" tab to find the required book.

We would like to inform you that currently in Transcend app we dont have the option to Purchase Individual Audiobooks and eBooks.

Currently, our E-books and Audio Books are available through language packs that can be purchased to suit your preferences. The language packs offer a diverse range of content and allow you to fully enjoy our collection.

Yes, you are free to buy different language packs using multiple email IDs, all linked to the same mobile number.

Your address is essential for billing and invoicing, ensuring accurate financial records and transparency in transactions.

The Language Pack offers lifelong access after a one-time purchase, with no restrictions on accessing the included eBooks and Audiobooks.

Yes, an EMI option is available, allowing you to spread the cost of the Language Pack over a chosen tenure.

You can obtain a Temple Discount Code from the participating temple you visit.

Any person who is associated with the Temple can use this Temple discount code.

You will receive 3% discount on any preferred Language Pack purchase.

To use the Temple Discount Code:

• Enter the code during checkout in the 'Discount Code' field.
• Click “Apply”, and the discount will automatically be applied to your total.

Step 1: Visit Transcendstore.com.
Step 2: If you are a registered user, click on ‘Sign in’ and enter your email address and password. New users can click ‘Sign Up’ to register.
Step 3: Click on the eBook and Audiobook section.
Step 4: Select your desired Language Pack and click ‘Add to Cart’.
Step 5: Click on the cart icon in the header.
Step 6: Enter your Temple's unique coupon code in the ‘Discount Code’ field and click ‘Apply’.
Step 7: Your 3% discount will show in the order summary. Click ‘Checkout’.
Step 8: Enter your address and other necessary details, then click ‘Place Order’ to complete your purchase.
Step 9: Install the Transcend app from the Play Store, App Store, or Desktop App. Sign in with the same registered Email ID and Password to access your language pack.

Yes, you can select multiple Language Packs at one time.

Yes, you can use the Temple Discount Code multiple times to purchase the Transcend language pack. Every time you purchase a language pack you can use the Discount Code and get a discount.

No, you will receive a 3% discount on the total order, regardless of how many packs you purchase.

When you use the Temple Discount Code, you receive a 3% discount on the purchase price of the Language pack.

If you forget to apply the discount code during checkout, you may not be able to receive the discount. It is essential to enter the code before completing your purchase.

No, if any discount code is used while making the initial purchase of the language pack, a change in the language of the pack/exchange request will not be accepted.

If the code does not work, please ensure that:

• You’ve entered it correctly without any spaces or errors.
• The code is still valid and hasn’t been used before.

Yes, the Temple Discount Code can be shared with others, including family, friends, and fellow devotees. Anyone can use the code to receive the discount and support the temple.

Temple Discount Code can be used to purchase Transcend Language Packs only.

Life Member Feature is a facility to provide Transcend eBook and Audio books to Life Members of ISKCON. This feature provides the Temple designated POC to enable him to upload Life Member details to Transcend website through specific Temple Dashboard and track the Transcend App delivery to Life Members.

To use the Life Member feature to get your preferred Language Pack, please contact your Temple president/Temple POC (person of contact) for more information and help.

To access your Language Packs:

• Go to transcendstore.com.
• Log in using the credentials sent to your registered email address.

If you have not received your login credentials:

• Check your spam or junk email folders.
• If you still can't find the email, please contact your temple person of contact or contact Transcend support at support@transcendstore.com or via the live chat option on the website www.transcendstore.com.

Providing the correct email address is essential. If you entered the wrong email address, you might miss important communications and access to your Language Pack. Please inform your temple person of contact immediately to update your email address.

• Language pack change requests will be accepted only if the requested change is from a higher-priced language pack to a lower-priced one. Example: A user who purchased the English language pack can request to change to the Hindi language pack, but not vice versa.
• Requests must be made within three (3) days from the date of purchase.
• No refunds will be provided for any remaining amount after the change.
• Users who have purchased more than one language pack may replace only one (1) language pack with another.
• Language pack change requests will be accepted only if the language pack was purchased individually. If any language pack is received via Gifting, Bulk-Purchase, or Life Membership, a change in the language of the pack/exchange request will not be accepted
• If any discount code is used while making the purchase of the language pack, a change in the language of the pack/exchange request will not be accepted
• Transcend reserves all rights to modify the Terms of Use at any time.

For any inquiries or assistance regarding language pack exchanges, please contact our customer support team at support@transcendstore.com

The process for replacing or exchanging damaged physical books is outlined below:

• Contact Customer Care: Reach out to the customer care team through the provided communication channels to initiate an exchange or replacement request for the damaged book.
  • support@transcendstore.com
  • Contact Us form
  • Live chat option
• Share Image of Damaged Book: As instructed by the customer care team, send an email containing a clear image of the damaged book you received. This will help the team assess the condition of the book.
• Request Approval and Confirmation: After receiving your email with the image, the customer care team will review your request. Upon approval, you will receive an email confirming the acceptance of your request for replacement or exchange.
• Arrange Reverse Pick-up: Once your request is approved, the team will organize a reverse pick-up service. This means they will arrange for the damaged book to be collected from your provided address.
• Collect Damaged Book: On the scheduled date and time, the designated courier service or logistics team will pick up the damaged book from your location.
• Issue Replacement Dispatch: After the successful collection of the damaged book, the customer care team will proceed with the process of issuing a replacement. The replacement book, which is in good condition, will be dispatched to the address you provided during the initial communication.

By following these steps, you can replace or exchange a damaged physical book efficiently and receive a new copy in good condition at your address. Remember to maintain open communication with the customer care team throughout the process for smooth coordination.

To verify the serviceability of a pin code, adhere to the subsequent steps:

• Visit the Website: Access the website by navigating to www.transcendstore.com using a web browser.
• Sign In: Log in to your account using the provided "Email ID" and "Password" associated with your account.
• Select "Books" Option: Once logged in, locate and select the "Books" option from the website's menu.
• Choose a Physical Book: Browse through the available physical books and click on the title of any book you desire.
• Check Pin Code: On the book's information page, you will find a "Check Pin code" textbox. Enter the specific pin code you wish to verify for serviceability in this textbox.
• Initiate Check: After entering the pin code, click on the "Check" button provided next to the textbox.
• View Serviceability Status: Upon clicking "Check," the website will display a message indicating whether the entered pin code is "Serviceable" or "Not Serviceable."

By following these outlined steps, you can easily determine whether a particular pin code is serviceable or not, ensuring a smooth shopping experience on the Transcend Store website.

Mobile number associated while placing the order will be used for delivery, you cannot change it once the order is in transit.

To update your mobile number for future orders on the Transcendstore website, follow these steps:

• Visit the Website: Access the website by entering www.transcendstore.com in your web browser.
• Sign In: Log in to your account using the provided "Email ID" and "Password" associated with your account.
• Access Profile Settings: Once logged in, locate and click on the "Profile" icon, typically represented as a person's silhouette or initials.
• Navigate to Account & Security: From the profile options, select "Account & Security." This section is where you can find your account's security-related settings.
• View User Details: In the "Account and Security" section, you will be able to see your user details, including your current mobile number.
• Edit Mobile Number: Click on the "Edit" button next to your mobile number. This action will enable you to modify your mobile number.
• Enter New Mobile Number: Enter the new mobile number you wish to use for future orders.
• Save Changes: After entering the new mobile number, click on the "Save" button to confirm your changes.
• Confirmation Prompt: A confirmation prompt will appear asking, "Do you wish to save these changes?" Click on "Yes" to proceed with saving the updated mobile number.
• Changes Successfully Saved: After confirming, you will receive a message confirming that your changes have been saved successfully.

By following these steps, you can easily edit your mobile number on the Transcendstore website, enabling you to use the updated number for future orders and enhancing the security and convenience of your account.

We wanted to take a moment to inform you about our delivery process to ensure you have a clear understanding of what to expect.

Maximum Delivery Time:

We are committed to providing you with efficient and timely service. Our maximum delivery time for your orders is 5-6 working days.

Dispatch Time:

Typically, our orders are dispatched within 4-5 working days after purchase.

Delivery to Your Provided Address:

Following the dispatch, your order will be on its way to the address you've provided. We strive to ensure that your package reaches you as swiftly as possible.

It's great to know that the Transcendstore website offers a variety of payment options for different types of purchases. Here's a summary of the available payment modes and options:

Users can make Online payments for Individual and Bulk purchases through various payment methods, including:

• UPI (Unified Payments Interface)
• Wallets
• HDFC Bank Credit and Debit Cards
• Other Bank Credit and Debit Cards
• Net Banking

Users can make Offline payments for Bulk purchases through various payment methods, including:

• Cheque
• Demand Draft
• NEFT
• RTGS

You can reach Transcend customer support at support@transcendstore.com, or you have the option to engage in a live chat on the website. Kindly provide us with the order and transaction details to assist you with the double payment issue.

Upon verification of the details, we will initiate the refund process, and we request your patience while you check your bank statement for refund confirmation.

To prevent payment failures, especially when making online payments, please consider the following precautions:

• We recommend using a single payment tab to complete the transaction. Avoid attempting payment from multiple tabs simultaneously.
• Do not cancel or refresh the payment page once you have initiated the transaction.
• Ensure that you enter the correct payment details accurately.
• Wait for the payment to be successful and for the "Thank you" page or confirmation message to be displayed after the payment is processed.

By following these steps and staying organized, you can reduce the likelihood of failed payments and disruptions in services.

We accept various online payment methods, including UPI, Wallets, Credit/Debit cards, and Net banking. EMI is also available, while offline options are reserved for bulk purchases.

• Language pack change requests will be accepted only if the requested change is from a higher-priced language pack to a lower-priced one. Example: A user who purchased the English language pack can request to change to the Hindi language pack, but not vice versa.
• Requests must be made within three (3) days from the date of purchase.
• No refunds will be provided for any remaining amount after the change.
• Users who have purchased more than one language pack may replace only one (1) language pack with another.
• Language pack change requests will be accepted only if the language pack was purchased individually. Requests from gifted or bulk purchased language packs will not be accepted.
• Transcend reserves all rights to modify the Terms of Use at any time.

For any inquiries or assistance regarding language pack exchanges, please contact our customer support team at support@transcendstore.com

Yes, the discount applies regardless of the payment method you choose.

Yes, Bangladeshi users can now make purchases on the Transcend website using Taka currency. Here is how:

• Open the Website: Go to www.transcendstore.com.
• Prices in Taka: You will see the prices displayed in Taka currency by default.

• Multiple Currency Support: The payment gateway supports payments in various currencies, allowing users outside the Indian region to pay using their preferred currency.

A language pack subscription gives you access to audiobooks and eBooks in the language you choose. Each subscription is valid for 1 year and renews automatically unless cancelled.

• Access to audiobook and eBook content on two devices simultaneously
• Compatible with all supported platforms – Transcend Mobile and Desktop app.

• All Transcend subscription plans are non-refundable.
• All Transcend subscriptions renew automatically at the end of each billing period. You can cancel anytime if you want.

Subscriptions renew automatically—you are charged at the start of each billing cycle. You can view your billing cycle and payment history by logging into your account on www.transcendstore.com: Profile > Manage Subscriptions > Active Subscription Plan Details

Annual plans are valid for 1 year.

• Plans renew automatically unless you cancel.
• If payment fails after 3 billing reminders (sent by email and SMS), your subscription may be paused or halted.

Payment Options:

• UPI
• Credit/Debit Cards
• Net Banking

Note: When you start a subscription, you agree to automatic recurring payments.
To cancel, visit ‘Manage Subscription’ on the Transcendstore website.

You will receive a confirmation email of your active plan, along with a notification in your Transcend app. You can use the language pack in the Transcend app for one year.

Access starts immediately from the date of purchase.
You need to download and install the Transcend App from the App Store or Play Store.
Once installed, log in to the app.
After your subscription purchase, the language pack should immediately reflect in the app.

Do not worry! There may be a delay from your bank or payment gateway.

• Check your payment status by navigating to: Profile > Manage Subscription > Active Subscription > Payment History.
• If the status is 'Failed' — the bank will automatically refund the amount within 4-5 business days.
• If the status is 'Success' but your subscription is not active — please email us at support@transcendstore.com with your subscribed email ID, order ID/payment reference number, and a screenshot of the payment.

If your auto-payment fails, we will make up to three attempts over the next three days. If all three attempts fail, your subscription will be placed in a halted state, and access to the subscribed language pack will be revoked until the payment is successful.

If auto-payment is enabled, your subscription will auto-pay at the end of each term.
The plan remains active as long as payments are successfully processed.

Yes, you can resubscribe at any time after your previous subscription expires.

You may log in to your Transcendstore account, navigate to Profile > Manage Subscription > Active Subscription Plan, and select 'Change Payment Method.' Your payment type will be verified before you can proceed with the new transaction.

No, you will need to install our Transcend mobile app or Transcend Desktop App to access the audiobooks and eBooks included in your subscribed language pack.

We currently offer 11 language packs. Each pack gives access to audiobooks and eBooks in that specific language.

You can access your purchased subscription on up to two devices simultaneously.

Unfortunately, changing your language pack is not possible within an active subscription. To switch, you will need to purchase a separate yearly or lifetime plan for the desired language.

No, you cannot subscribe from outside India. However, if you have purchased the subscription in India, you can use it from anywhere.

Yes! All saved Notes, Highlights, Bookmarks, and Flashcards will be restored if you renew the same pack and use the same Transcend account.

Yes! You can cancel at any time from the Transcendstore website or through your payment provider.

Your subscribed language pack will remain accessible until the end of the current billing cycle.

No, you will have the access until the end of your current billing period.

All saved data, including Notes, Highlights, Bookmarks, Flashcards, and your purchases, will be permanently lost and cannot be recovered.

Uninstalling the app will not cancel your subscription. You can reinstall the app and log in anytime during your active subscription period.

No, an active internet connection is required. 

No, SP Lectures are available to all registered Transcend customers. You do not need to make any additional purchase to access them.

Only registered and logged-in users of the Transcend mobile or desktop app can access SP Lectures. 

You’ll be taken to a special SP Lectures screen.

You can find the SP Lectures icon directly on the Home screen, located just below the Quick Links section under the dedicated “SP (Srila Prabhupada) Lectures” tab. 

It’s free for all registered users.

No, they are available only on the Transcend App and Desktop App.

This section displays 3 hand-picked lectures. Tapping on any lecture takes you directly to its Lecture screen. 

Yes! The “Continue Listening” section lets you resume the last 5 lectures you were listening to. 

Lectures are categorized by: 

• Year (1966-1973) 
• Language (e.g., English, Hindi, Bengali) 
• Location (e.g., India, USA)

Yes! Tap the Search icon to open the dedicated search screen. Type the lecture title in English to find results. 

Just tap the lecture you want to hear. It will open in the Audio Player, where you’ll find: 

• Play/Pause button 
• 30-second rewind/forward 
• Progress bar 
• Speed control 
• Next/Previous lecture 
• Sleep timer 
• Share option

Absolutely! Use the Sort/Filter option to: 

• Sort lectures (A–Z or Z–A) 
• Filter by language (English, Tamil, Bengali) 
• Clear or cancel filters easily

If you close the Transcend app from the recent apps menu, you’ll find the particular lecture in the "Continue Listening" section on the SP (Srila Prabhupada) Lectures screen.